About DMG Property Management

image013DMG Property Management Limited was established in 2004 and is widely considered as one of the leading residential property management companies in the South East. DMG is responsible for the management of over 90 developments ranging in size from 3 to 471. On this scale each property gains personal attention, which can be lost in a larger organisation.

DMG manage portfolio of properties ranging from Victorian conversions to mixed developments throughout the South East. We have managed every aspect of property management from minor repairs to major building refurbishments.

Our expansion has been one of carefully managed growth ensuring that our Property Managers have manageable portfolios underling our commitment of providing quality management on residential properties to the maximise benefits of individual property owners and ensure excellent customer service.

Our portfolio of properties has grown by recommendation from individual leaseholders who have had firsthand experience of DMG’s service.

DMG are members of the International Association of Book Keepers and comply with their codes of practice We are also members of the Association of Residential Managing Agents and we follow the codes of practice set by this organisation and the Guide to Residential Property Management Services published by the Royal Institute of Chartered Surveyors, Landlord and Tenant Act and Commonhold and Leasehold Reform Act Legislation.

Finances

image023We provide clear service charge invoices produced in a timely manner offering a variety of payment methods. We operate a robust accounting system which we believe is fundamental to ensuring that a property is well managed. Our dedicated Accounting team carefully monitors each account and vigorously pursues with reminders and final demands at regular intervals any unpaid invoices using our strict procedure.

Client funds are held dedicated interest bearing client accounts clearly stating your company name or residents association followed by Client Account in the title. Each account is reconciled monthly.

We prepare and agree at the annual AGM the budgets for the and Service Charge for the following financial year. We use our experience to project costs and this coupled with our intimate knowledge of your property will enable the smooth running of your properties without any unreasonable and excessive levy to owners.

DMG carefully procure contracts such as lift maintenance, mechanical and electrical repairs, insurance and other utilities to ensure our Clients are benefiting from our bulk procurement of these items.

Receipts and payments are processed swiftly through client accounts by our dedicated Accounts team. Suppliers and contractors payments are first checked and authorised by the dedicated Property Manager prior to the releasing of payment. Our policy of frequent visits enables us to ensure that the workmanship has been checked where appropriate and approved prior to the release of payment. In major works a retention will be held for 6 weeks following completion of works, to ensure the return of the contractor in the event of fault.

Our own fee for the management is a fixed management fee per annum and is an integral part of the budgets. It reflects what can reasonably be charged while at the same time sustaining an adequate staff provision to properly administer the estate. There are no hidden charges to burden the management company. This transparency has been well received by our growing client base.

Management

image017Our prime objective is to improve the standard of management services on your property. Our Property Managers with their carefully selected portfolios enabling them to make frequent site visits thereby proactively managing your property and facilitating prompt attention to any issues which are found.

Our general duties include, arranging and attendance of AGM’s, Company Secretarial duties, the employment and supervision of staff, full compliance with the requirements of Companies House, Landlord and Tenant Act and Commonhold and Leasehold Reform Act Legislation, preparing a bespoke budget for your property along with ten year expenditure plans which ensures that the budget facilitates for major works over the appropriate length of time in accordance with the lease to minimise large increases in service charge costs and the impact of major works on residents.

We believe in open communication by making ourselves available outside normal business hours at times convenient for you to attend the Annual General Meeting.

Conclusion

image019We deliver outstanding levels of customer services in a professional manner ensuring that your property is maintained to the highest possible standard and still offer amazing value for money.

Our aim: to be recognised as the best managing agent in the industry.

Our ability to serve you as Managing Agents can, we believe, be clearly demonstrated at the various properties we serve at present.

We are confident that if appointed you would be pleased with the results.